This privacy policy has been created to better serve users who are concerned about how their Personally Identifiable Information (PII) is being collected, used, and protected online. PII, as defined under US privacy law and information security standards, refers to information that can be used on its own or with other data to identify, contact, or locate a single person, or to identify an individual in context.
Please read this Privacy Policy carefully to understand how your information is collected, used, protected, or otherwise handled in connection with our website/application.
What personal information do we collect?
When visiting, ordering, or registering on our website or application, you may be asked to enter your:
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Name
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Mailing address
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Phone number
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Email address
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Other relevant details
This information helps us provide a better user experience and process your requests efficiently.
When do we collect information?
We collect information from you when you:
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Register on our site
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Place an order
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Subscribe to a newsletter
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Fill out a form
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Enter information anywhere on our site
How do we use your information?
We may use the information we collect in the following ways:
• To personalize your experience and offer content or products you are most interested in
• To improve our website and services
• To respond more effectively to your customer service requests
• To process your transactions quickly and securely
• To send periodic emails regarding orders, updates, promotions, or new products/services
How do we protect visitor information?
Your personal information is stored behind secure networks and is accessible only by authorized personnel who are required to keep the information confidential.
Additionally:
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All sensitive and credit-related information is encrypted through SSL (Secure Socket Layer) technology.
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We implement multiple security measures when you place an order or access your information.
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All payment transactions are handled by trusted third-party payment gateways and are not stored on our servers.
Do we use cookies?
Yes. Cookies are small files stored on your device via your web browser. They help us:
• Remember and process items in your shopping cart
• Save your preferences for future visits
• Track advertisements
• Understand how users interact with our site to improve performance
You can choose to be warned when cookies are sent or turn off cookies entirely through your browser settings.
However, disabling cookies may affect certain website functions.
Third-Party Disclosure
We do not sell, trade, or transfer your Personally Identifiable Information to outside parties without prior notification.
Exceptions include:
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Website hosting partners
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Service providers assisting in operating our website, conducting business, or servicing customers
These partners must legally agree to keep your information confidential.
We may release information to comply with the law, enforce site policies, or protect rights, property, or safety.
Non-personally identifiable visitor information may be shared with third parties for advertising or analytics.
Third-Party Links
We do not include or offer third-party products or external services on our website.
CalOPPA Compliance
In accordance with the California Online Privacy Protection Act:
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Users may visit our site anonymously
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Users will be notified of changes to this policy on our Privacy Policy Page
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Users can update their personal information by contacting us through live chat or by sending a support ticket
How do we handle Do Not Track (DNT) signals?
We honor Do Not Track browser signals and:
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Do not track
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Do not plant cookies
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Do not use advertising methods
when a DNT signal is active.
Do we allow third-party behavioral tracking?
No. We do not allow third-party behavioral tracking on our website.
Fair Information Practices
To align with Fair Information Practices Principles:
If a data breach occurs, we will notify users via email:
• Within 7 business days
We also follow the individual redress principle, ensuring that individuals have enforceable rights against data collectors who fail to comply with the law. This includes the right to seek legal remedies or government agency intervention.
CAN-SPAM Compliance
To comply with the CAN-SPAM Act, we agree to:
• Not use false or misleading email subjects or addresses
• Identify promotional messages as advertisements where appropriate
• Include our business’s physical mailing address
• Monitor third-party email services for compliance
• Honor opt-out/unsubscribe requests promptly
• Provide a clear unsubscribe link at the bottom of each email
If you wish to unsubscribe from future emails, follow the instructions included in each email and we will remove you from all communications.
For exchange/return inquiries, please contact customer service.
Contacting Us
If you have any questions regarding this Privacy Policy, you may contact us directly through our live chat or email us at: